We made a big order through Handlebend last Christmas as gifts to our customers. We wanted something special for them and boy did we get it! To a person, each customer responded in ways we could have only hoped: "How inventive!", I'll think of you guys every time is have a drink!", They sit on my bar shelf as a reminder of quality!". The comments go on and on but suffice it to say, THESE MUGS (AND HOW THEY ARRIVED) delivered the perfect positive response we were seeking.